Frequently Asked Questions

Where is Learn and Do located?
We are based in Melbourne, Australia 🇦🇺

Is there an age requirement for the Handwriting Practice Kit?
The Handwriting Practice Kit is suitable for all children aged 3 and up 

How does shipping work?
We deliver our products Australia-wide.
Once processed and shipped, orders are delivered in 5–10 working days 

What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal 

How secure is my online order?
Your purchase is protected with SSL encryption, ensuring your credit card information is safe and secure. We do not store your card details. 

How do I return an item?
For all return enquiries, please Contact Us 

When will my order be processed?
We process orders Monday to Friday. Orders are processed within 24–48 hours and shipped the next business day 

How do I change or cancel my order?
If you need to change or cancel your order, please Contact Us as soon as possible 

What do I do if I have missing items in my order?
Please Contact Us immediately so we can fix it for you 

Do you offer discounts to schools for ordering multiple sets?
Yes! If you're ordering more than 4 sets, email us and we’ll send you a code for an additional 10% off your order